CANCELLATION POLICY
Note: For certain special trips, the cancellation policy can have some modifications. Please check while booking (Example: Cruises will often have different policies. Please check with your Iconeventindia Executive while booking)
The booking of the trip is subject to certain terms and conditions.
In the event of cancellation of tour/travel services due to any avoidable/unavoidable reason/s, we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
45 days before the commencement of the tour: 10% of the Tour/service cost
30-20 days before commencing of the tour: 25% of the Tour/service cost
09-07 days before commencement of the tour: 50% of the Tour/service cost
Canceling 6 days or lesser before the tour date
OR No Show: No Refund
REFUND POLICY
Refunds (when due) are paid directly into a bank account by IconeventsIndia and take 30-45 days to process
In case of cancellation, in addition to the trip cancellation policy stated above, losses incurred on cancelling the visa fee, insurance, and flights will be charged on actuals, over and above the standard cancellation rate even if these are part of the inclusion in the package.
In case you cancel the trip after commencement, the refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize.
For unused hotel accommodation, chartered transportation & missed meals, etc. we do not bear any responsibility to a refund.
Note: Written cancellations will accept on all working days, except Sundays, Any cancellations sent on Sundays will be considered on the next working day (Monday).
ADDITIONAL POINTS:
- Amounts paid towards extras like activities or room nights are only returned on a ‘best effort’ basis. IconeventsIndia is not liable for these amounts
- Amount paid towards handling charges while paying through the payment gateway (typically about 2.25%), is not returned while making any refunds. For bookings made online, as a goodwill gesture we absorb the processing fees for our travelers. However, we cannot absorb these in case of a cancellation
- In case we are forced to reschedule the trip to a later date due to natural calamities, acts of god, civil unrest, war, and other events beyond our control, this is NOT treated as a cancellation by IconeventsIndia. In this case, you could choose to shift over to the new date.
MODE OF PAYMENT:
- The overseas advance payment can be made through Wire Transfer to our bank.
OUR LIABILITIES AND LIMITATIONS:
Please note that after the finalization of the Tour/ service Cost, if there are any Hikes in entrance fees of monuments/museums, Taxes, fuel costs or guide charges – by State/Country, the same would be charged as extra.
The capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well-being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on the usual check-in and check-out time of the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the program or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accidents, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accidents, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client’s risk.
Please Note: We will not be responsible for any costs arising out of unforeseen circumstances like landslides, roadblocks, bad weather, etc.
